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Local Euro MP - Compensation for Britain's rail passengers on the right track
October 5, 2005 4:36 PM
The region's rail passengers who suffer delays look set to be awarded higher levels of compensation, following a vote in the European Parliament.
Commenting on today's vote on the legislative package aimed at improving Europe's railways, Yorkshire and the Humber Euro MP Diana Wallis heralded the move as a victory for passengers:
"These new laws will ensure that rail passengers get the service they paid for and the compensation they are entitled to.
"A better service will encourage even greater use of our rail networks so tackling congestion on the roads and reducing pollution too."
Liberal Democrat MEP Diana Wallis went on to say:
"Compensation should be given to passengers on domestic journeys, including commuters, not just to international rail passengers."
"Those of us frustrated by lost or damaged luggage, delays, missed connections and poor accessibility will be better protected as the regulation insists on EU-wide standards for consumer protection, assistance for persons with restricted mobility and independence, as well as security, safety, and quality of service."
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